After you have purchased your licence
What Happens Next?
A member of our support team will contact you by email or phone to confirm your purchase and check the details.
We will ask you to nominate a specific person who will be your Administrator
and when you would like the licence to start.
When your licence is set up we create a key user account for your Administrator.
The Administrator will receive an email with an authentication link.
Simply click on the link to authenticate.
The Administrator will then receive another email with their account log-in details.
Once the Administrator has logged into their account
they have access to manage their organisation's user accounts.
They can set up individual user accounts, groups of users and set access levels
and have access to a whole host of other functions.
Setting up a user is very simple and video instructions on all the administrator functionality and capabilities
is available to guide them through.
When the Administrator sets up a user account the user is automatically sent their own authentication email.
Once authenticated they then receive their own second email with their account log-in details.
When a user logs in they ‘arrive’ at their My GIS247 home page.
Video instructions are available so they can watch to see how to use their account
and make the most of the training and supporting resources available to them.
The GIS247 support team is accessible by phone and email and we’re always happy to help.